All orders are processed within 1-2 business days, including weekends. Orders are not shipped on holidays.
During high volume periods, shipments may be delayed by 3-5 days. We appreciate your patience and understanding.
If delays occur due to unforeseen circumstances or factors beyond our control, we are not responsible for these delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur, but we strive to ensure your items reach you as quickly as possible.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
We currently ship to select countries outside of Canada. International shipping charges and delivery times will vary based on the destination.
Customs, Duties, and Taxes
MUGUET Selection is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
MUGUET Selection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
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